Shipping costs are as follows:

• £4.95 per order for delivery via Royal Mail in 3-5 days following dispatch.
• Free shipping on orders over £200.00.

Shipping costs are as follows

• $9.95 per order for delivery via USPS in 2-3 days following dispatch.
• Free shipping on orders over $300.00.²
• No Hidden Fees: All US orders include duties and tariffs with no extra charges upon arrival.
• P.O. Boxes : We deliver directly to P.O. Boxes via USPS

Shipping costs are as follows

• All European Union orders are fulfilled locally by Verachtert NV via DHL:
• Zone 1 (€12.50): Belgium, France, Germany, Luxembourg, Netherlands.
• Zone 2 (€17.50): Austria, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Monaco, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Vatican City.

• Shipping costs are as follows:
• $27.00 (Australian $) per order for delivery via Royal Mail.¹
• Free shipping on orders over $450.00.²

• Shipping costs are as follows:
• $29.00 (New Zealand $) per order for delivery via Royal Mail.1
• Free shipping on orders over $500.00.2

• Orders from outside of the European Union and the rest of the World are fulfilled via Royal Mail and shipped from the UK.
• Shipping Costs: Please use the shipping fee calculator at checkout to see exact rates for your location, or email us at customerservice@ehrmantapestry.com.
• Note: International shipments may be subject to local import taxes or customs clearance fees upon arrival.

• Shipping costs are as follows:
• $25.00 (Canadian $) per order for delivery Royal Mail Airmail Post.¹
• Free shipping on orders over $400.00.²

1. Subject to exchange rate fluctuations.
2. Please note that if your order qualifies for free shipping, this means that we will pay the courier on your behalf the cost of shipping the order from our fulfillment center to your destination.  If there are any additional courier fees or other fees to pay on receipt, including but not limited to customs clearance and VAT, these are payable by the recipient

• Order Dispatch: Orders are dispatched as soon as possible, typically the next working day, depending on stock availability.
• Dispatch Confirmation: You will receive a ‘Dispatch Confirmation’ email once your order has left our warehouse.
• Tracking Your Order: US orders are tracked via USPS, EU orders via DHL, and UK/International orders via Royal Mail. Your tracking link will be included in your confirmation email.
• Card Charges: Your card will not be charged until the order is ready for dispatch.

• We offer a 28-day satisfaction guarantee.
• If you are not completely satisfied with your purchase, return the item in clean, resalable condition (with all original canvas, wool, and chart components) within 28 days of receipt for a full product refund.
• Please include your Order Number and Packing Slip inside the return parcel so we can process your refund promptly.