Free Shipping on Orders Over £200

Delivery and Returns

Shipping Information

UK

  • Shipping costs are as follows:
  • £4.95 per order for delivery via Royal Mail in 3-5 days following dispatch.
  • Free shipping on orders over £200.00.

US

  • Shipping costs are as follows
  • $9.95 per order for delivery via FedEx in 2-3 days following dispatch.
  • Free shipping on orders over $300.00.2
  • SIGNATURE REQUIRED. (A signature will be required on delivery. This is mandatory and cannot be waived)
  • We are unable to deliver to PO box addresses in the US

Australia

  • Shipping costs are as follows:
  • $27.00 (Australian $) per order for delivery via Royal Mail.1
  • Free shipping on orders over $450.00.2
  • We are unable to deliver to PO box addresses in Australia

New Zealand

  • Shipping costs are as follows:
  • $29.00 (New Zealand $) per order for delivery via Royal Mail.1
  • Free shipping on orders over $500.00.2
  • We are unable to deliver to PO box addresses in New Zealand

EU

  • Shipping costs are as follows:
  • €16.50 per order for delivery via Royal Mail.
  • Free shipping on orders over €325.00.
  • We are unable to deliver to PO box addresses in the EU

Canadian Orders

  • Shipping costs are as follows:
  • $25.00 (Canadian $) per order for delivery Royal Mail Airmail Post.1
  • Free shipping on orders over $400.00.2

Notes

  1. Subject to exchange rate fluctuations.
  2. Please note that if your order qualifies for free shipping, this means that we will pay the courier on your behalf the cost of shipping the order from the UK to your destination.  If there are any additional courier fees or other fees to pay on receipt, including but not limited to customs clearance and VAT, these are payable by the recipient

Dispatch and Tracking Information

  • Order Dispatch: Orders are dispatched as soon as possible, typically the next working day, depending on stock availability.
  • Dispatch Confirmation: You will receive a ‘Dispatch Confirmation’ email once your order has left our warehouse.
  • Tracking Your Order (US only): Orders to the US can be tracked via FedEx. A tracking number will be provided in your ‘Dispatch Confirmation’ email, and FedEx will also email you with an estimated delivery date. Track your order at FedEx Tracking.
  • Card Charges: Your card will not be charged until the order is ready for dispatch.

PO Box Delivery Restrictions

We are unable to deliver to PO Box addresses in the following regions:

  • U.S.A.
  • Australia
  • New Zealand
  • EU

Free Shipping on Overseas Orders For orders that qualify for free shipping, we will cover the courier costs from the UK to your destination. Please note that any additional fees, such as customs clearance and VAT, must be paid by the recipient.


Returns Policy

We offer a satisfaction guarantee. If you are not completely satisfied with your purchase, return the item in a clean and resalable condition within 28 days of receipt for a refund. All queries and complaints will be handled promptly.


Contact Information

UK and Overseas: 
Ehrman Kits Ltd. 
PO Box 358, 
Barnsley, 
Yorkshire, 
S75 1XT

USA only:
Ehrman Tapestry 
27 W Bank St
Petersburg
VA 23803-3213