Customer Service

At Ehrman Tapestry our goal is to deliver your purchase the quickest and most economical way possible.


HOW TO ORDER

Call toll free 1-888-826-8600. Monday - Friday 9am - 5pm EST. 

Please have your credit card ready. 

Send your order form to:

EHRMAN TAPESTRY
207 S. Cross Street, Suite 104 
Chestertown, MD 21620
Email: kits1@ehrmantapestry.com
  • US Customers Note:

    Include credit information, cashiers check or personal check. We will need your billing address and, if applicable, a shipping address and telephone number

    Federal Express cannot deliver to a P.O. Box, and they must obtain a signature in person upon delivery. Make checks payable to EHRMAN TAPESTRY. 

    Please note that there is a 6% sales tax added to orders from the state of Maryland, so please add that amount to your check (calculate tax before adding the postage). 

  • UK:
Call 01226-733366 for mail-order.

Please have your credit card ready. 

Send your order form to:

EHRMAN
P.O. Box 358
BARNSLEY S75 1XT
UK
Email: ehrmanmailorder@btconnect.com
  • UK Customers Note:

    Include credit information, cashiers cheque or personal cheque imprinted with street address.

    Make cheques payable to EHRMAN KITS LTD. 


STANDARD SHIPPING (All orders are shipped directly from England.)

Please click here for details


RETURNS

Please click here for details.


ORDERING EXTRA YARN

  • Ehrman Tapestry has increased the quantity of wool included in the kits for U.S. customers who prefer to use the basketweave stitch. However, if you should run short of wool for your kit, we will supply it. In the back of the instruction booklets included in every kit is a mail-in form which contains all of the information to order extra yarn.
     
  • An online Yarn Order form is available, if necessary (get Adobe Reader to view and print out the Yarn Order form.)

  • Please include the name of kit, color number, number of strands needed and a piece of the wool (1-2") attached. 

    It is CRITICAL that a snippet of the wool be attached in order to match the various dye lots.  Enclose a stamped self addressed envelope for the yarn.


STRETCHING AND FINISHING SERVICES

  • A stretching and making up service is available for your finished tapestries by mail order. For details and prices please click here