Shipping Policy

-SHIPPING DETAILS

-WHEN WILL MY ORDER BE DESPATCHED?

-HOW WILL I KNOW MY ORDER HAS BEEN DESPATCHED?

-CAN I TRACK MY ORDER?

 -WHEN WILL YOU CHARGE MY CARD?

 

-SHIPPING DETAILS

UK

Shipping costs are as follows:

£4.95 per order for delivery via Royal Mail in 3-5 days following despatch.

Free shipping on orders over £125.00.

US

Shipping costs are as follows:

$9.95 per order for delivery via FedEx in 3-4 days following despatch.

Free shipping on orders over $200.00.

SIGNATURE REQUIRED. (A signature will be required on delivery. This is mandatory and cannot be waived)

AUSTRALIA

Shipping costs are as follows:

$28 (Australian $) per order for delivery via DHL.*

Free shipping on orders over $260.00.

Signature required on delivery.

NEW ZEALAND

Shipping costs are as follows:

$27.00 (New Zealand $) per order for delivery via DHL.*

Free shipping on orders over $280.00.

EU

Shipping costs are as follows:

€11.95 per order for delivery via DHL.*

Free shipping on orders over €175.00.

CANADIAN ORDERS

Shipping costs are as follows:

$23.95 (Canadian $) per order for delivery Airmail Post.*

Free shipping on orders over $250.00.


NOTE

*Subject to exchange rate fluctuations.

 

-WHEN WILL MY ORDER BE DESPATCHED?

We despatch all orders as soon as possible. Providing stock is available, orders will normally be despatched the following working day after receipt.

 

-HOW WILL I KNOW MY ORDER HAS BEEN DESPATCHED?

As soon as you have received your ‘Despatch Confirmation’ email from us, you will know it has left our warehouse on this date.

 

-CAN I TRACK MY ORDER?

Deliveries to the US can be tracked through FedEx. We will send you a tracking number with your ‘Despatch Confirmation’ email. FedEx should also send you an email with an estimated delivery date.

Once we have emailed you the tracking reference, should you wish to track your order, this can be done via http://www.fedex.com

 

-WHEN WILL YOU CHARGE MY CARD?

We will NOT charge your card until the order is ready for despatch.